How to Raise a Complaint

Last updated: October 2026

We want every person who reaches out to Perfectlytrend Walk-In Tubs to be treated fairly and honestly. If something went wrong, please tell us. This page shows how to share a concern and what we do next. It is a general template and not legal advice.

Topics You Can Bring to Us

You may write to us about:

• Your experience when you called or messaged Perfectlytrend Walk-In Tubs
• How we handled your personal information
• Anything on this site that looks unclear or wrong
• The behavior of a provider we connected you with

If Your Concern Is About a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, warranties and customer service. If something goes wrong with work in your home, it often helps to bring it to the provider first and keep a written record.

We still want to hear about it. Feedback helps keep our network honest, and providers who often fall short may be removed. Please know that Perfectlytrend Walk-In Tubs cannot settle contract disputes, handle warranty claims, give refunds for a provider's work or act for a provider.

How to Reach Us

Email contact@perfectlytrend.living and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you have it
• What happened and what outcome you would like

After You Write

We will email to confirm we got your complaint, usually within a few business days. Then we will look into it. That may include contacting the provider. After that, we will reply with what we learned and any steps we plan to take.

If You Still Feel Unheard

If our reply does not settle things, answer the message and ask us to take another look. You may also get help from your state attorney general, a state consumer protection office or the local Better Business Bureau. For a licensed contractor, your state's contractor licensing board may be able to help too.

Contact

Email: contact@perfectlytrend.living